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Frequently asked questions:

The following information will answer many questions you may have regarding your visit to our office. Our helpful staff will answer any additional questions you may have. From all of us at North Oakland ENT, thank you for your trust and confidence.
Do I need to schedule an appointment?
Yes – all patients are seen by appointments. In case of an emergency, you will be seen within 24 hours. You can also complete the forms in advance via our website before arriving to our office.
What do I need to do as a new patient?
Please arrive 15 minutes prior to your first appointment to complete the forms.
What do I need to do before I see the doctor?
All patients are seen by appointments. Upon arrival, please be sure to sign in at the front desk. Inform the receptionist of any changes in address, phone number or insurance information. Patients are called by order of appointment time as long as patients are present.
What do I need to do when I am done with the doctor?
Check with the front desk receptionist to:
• Schedule your follow-up appointment
• Schedule testing if necessary
• Pay your co-pay or deductible
How do you notify the patient with the test results?
Normally, the doctor will discuss the results of the tests during the follow up visit.
How long does it take for the doctor to receive the test result back?
We receive them back in 7 to 10 business days.
How to reach the doctor after hours?
In case of an emergency, call the office and you will be transferred to the answering service who will call the on call doctor or please go directly to Mclaren Oakland Medical Center, Pontiac, MI
Am I informed or reminded when my appointment is?
An automated system will call you with a reminder of your appointment.
What do I do if I can't make it to my appointment?
Please call and cancel your appointment within 24 hours, or there will be a $25 no show fee.

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